Frames & lenses
- Plant-based bio-acetate, or wood and cork handcrafted in our Woodstock, Cape Town workshop.
- CR39 lenses with UV400 protection, with polarised options available.
- Every frame can be fitted with your prescription lenses.

Impact
- Buy One Give One: for every pair you buy, we give a frame to a schoolchild in need. Eye tests and lenses are provided by the African Eye Institute.
- We plant a tree for every pair sold online.
- B Corp Certified and a 1% for the Planet member.

Warranty & repairs
- Covered by our warranty, with free lifetime repairs (labour is always free).
- Easy 30-day returns.

Shipping
- Fast, free, carbon positive courier shipping. Orders ship in 2-3 working days.
- Every pair arrives in a hard magnetic case with a microfibre pouch.

At Ballo, we make unique sunglasses and goods that are handmade from sustainable materials and put the planet before profit.

- Carbon positive, zero waste and made to order — we offset more than we produce and avoid overproduction.

- We plant a tree for every pair sold, helping restore ecosystems.

- Handmade products create local employment and support skilled makers.

- Upcycled and recycled materials reduce waste and keep resources in use.

- Proudly BCorp Certified and a 1% for the Planet contributing member.

- All our frames can be fitted with your prescription/RX lenses.

- Any optometrist can assist, or request a custom quote with us

- For every frame that you purchase we donate one to a learner in need of reading glasses.

- We’ve partnered with the African Eye Institute (AEI), where we donate frames and their team provides eye tests and fits lenses.

- Watch the film

Care

- Keep your frames in the cloth case they come in - this helps prevent the lenses from scratching.

- Use only the cloth case to clean your lenses.

- If your frames get wet in salt water, rinse them in fresh water to avoid corrosion of the hinges and metal components.

Repair
- We’re committed to sustainability and keeping your frames in use for as long as possible. That’s why we offer free lifetime repairs on all our products.
- Labour is always free — all you need to cover is the cost of any replacement parts or components (outside the warranty period) and shipping.
- Simply bring or ship your frames to our workshop in Woodstock, Cape Town and we’ll repair them and send them right back to you.
- To enquire about repairs, please reach out via our Contact Page or email ballo@ballo.co.za

Returns
- We want you to love your purchase! If for any reason you’re not completely satisfied, we offer free returns within 30 days of your purchase.

- To start your return, please reach out via our Contact Page or email ballo@ballo.co.za
- Please note: Proof of purchase is required.